Frequently Asked Questions
Everything you need to know about shopping with Hyosung Wholesale.
What is the minimum order quantity (MOQ) for wholesale pricing?
To qualify for wholesale pricing, we require a minimum order value of $500 or a minimum of 10 items per style across various sizes.
How long does shipping take for bulk orders?
Standard domestic shipping typically takes 3-5 business days. For international bulk shipments, please allow 7-14 business days depending on customs processing.
Do you provide samples before placing a large order?
Yes, we offer sample packs at a retail rate. Once you place a subsequent bulk order, the price difference for the sample will be credited to your account.
What is your return policy for defective items?
We accept returns on manufacturing defects within 15 days of delivery. Please ensure all tags are attached and items are in their original packaging.
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank wire transfers for high-volume orders. Net-30 terms are available for pre-approved corporate accounts.
Are your garments ethically sourced?
Absolutely. Hyosung Wholesale partners exclusively with factories that adhere to fair labor practices and sustainable manufacturing standards.